Return and Refund Policy

Last updated: 15th August, 2024

Thank you for using Smart Biz Card Link.

If, for any reason, You are not completely satisfied with a purchase, We invite You to review our policy on refunds and returns.

The following terms are applicable for any products or services that You purchase from Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

1. Company refers to Smart Biz Card Link, India.
2. Goods/Services refer to the products or services offered for sale on the Service.
3. Orders mean a request by You to purchase Goods or Services from Us.
4. Service refers to the Website and/or software service provided.
5. Website refers to Smart Biz Card Link, accessible from https://smart.bizcardlink.com.
6. You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service.

Your Order Cancellation Rights

You are entitled to cancel Your Order within 7 days without giving any reason.

The deadline for cancelling an Order is 7 days from the date on which You received access to the service or product.

To exercise Your right of cancellation, You must inform Us of your decision by a clear statement. You can inform us by:

Email: support@smart.bizcardlink.com

We will reimburse You no later than 14 days from the day on which We receive confirmation of cancellation. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Returns

In order for the Goods or Services to be eligible for a refund, please make sure that:

1. The Goods or Services were purchased in the last 7 days.

The following cannot be refunded:

1. Services or products made to Your specifications or personalized.

2. Digital products, software licenses, or subscription-based services once delivered or activated.
3. Goods which, by their nature, are not suitable to be returned or have been consumed.
4. Any services where access has already been provided or accounts have been activated.

We reserve the right to refuse refunds for any order that does not meet the above conditions at our sole discretion.

Only regular-priced products or services may be refunded. Promotional or discounted items are not eligible for a refund. This exclusion may not apply if prohibited by applicable law.

Returning Goods

If physical goods are involved (if any), You are responsible for the cost and risk of returning them to Us. You should send the Goods to the following address:

Pullmol, Sao Jose-De-Arial, Margao, Goa - 403709

We cannot be held responsible for Goods damaged or lost in return shipment. We recommend using a trackable and insured mail service. Refunds will not be issued without actual receipt of the Goods or proof of delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

Email: support@smart.bizcardlink.com
Phone: +91 83294 10074